Can be installed around the City Centre or indeed any location that requires remote asistance.
The help points can be installed internally or externally and have the capability to "call up" a remote centre anywhere across the globe and communicate with someone.
Help points can be installed in virtually any location, from a city centre environment to a remote unmanned site.
The help points are available in many different styles and configurations with audio only or audio and video, with the facility to remote operate devices, i.e. gates, barreirs, bollards, lighting, switchgear from the central control room.
Our standard Help Point is ideal for compliance with the Secure Car Park Award Scheme. It is designed to work with any EDS Intercom system. Once the call button has been pressed, the converstaion is totally "handsfree". Speech is possible from up to 5m away depending upon the ambient noise.
The help point is rugged and functional. Optional buttons, allow one green button for Emergency calls, or a two button option allowing for both Emergency (green) and Information (blue) calls. There is also the possiblility to install a fire alarm break glass panel on the front of the unit.
The Help Point can be used over IP, ISDN, Fibre, Cat5, PSTN, GSM, or Copper(4-wire). Digital versions of the Help Points utilise the latest in DSP technology enabling features such as loudspeaker, microphone acoustic monitoring as well as full Open Duplex operation.
This high visibility Round Help Point has been specifically designed with the public in mind. It can incorporate all the normal variations and functions available with speech units i.e.:
One button (for HELP) or Two buttons (for HELP and INFORMATION)
LED for active operation.
Amplification for noisy environments.
B&W or Colour camera.
It can be connected to any of the standard systems of communication, i.e. PSTN (with PABX compatibility), ISDN, Copper, Fibre and VOIP. For remote sites where a fixed connection is unavailable there is a GSM version with a solar power option.
It can be decorated to the customer's specification; the outer circle, which has a maximum dia. of 446mm (powder coated on zintec) as one colour and the 350mm dia. central fascia plate (usually powder coated/screen printed on stainless steel although other finishes are possible) with any desired wording and corporate logos.
Microphone master stations, for hands-free speech even from great distances, with display for caller identification and indication of multiple messages (e.g. alarms). A bright conversation lamp indicates clearly if the station is active.
The individually designable index field can be used to show call numbers and other important information.
Microprocessor controlled, System Intercom Server in 19" technology for up to 5,760 subscribers. Allows connection of digital 2-wire stations and analogue 4-wire stations and IP-terminals for IoIP®, also mixed within one housing. 14 free slots for subscriber cards and various interface cards. Rugged plastic housing with 3 height units for 19"-racks, for ease of installation and operation.
Integrated functions for door and gate control, alarm, video integration, control desk, etc.; the range of features depends on the subscriber cards used. Possible number of simultaneous analogue conversations depends on the link cards used, digital and IP depend on the number of connected stations.
Ideal for all medium and large intercom and/or IoIP®-systems. The manifold networking concepts allow communication and security systems with up to 120 networked intercom servers, which correspond to 5,760 stations. It is also possible to forward calls to the public telephone network.